FAQ
Got Questions
Frequently Asked Questions
Is the carbon fibre real or just a print?
It's real. Every STRK case and wallet uses genuine woven or forged carbon fibre — not a printed texture, vinyl wrap, or decal. You can see and feel the actual weave. This is the same material used in Formula 1 cars and aerospace components.
Will the case work with MagSafe?
Yes — all STRK cases are fully MagSafe compatible. They're engineered to allow full magnetic field strength so your MagSafe charger and accessories snap on firmly with zero interference.
How long does shipping take?
Most orders ship within 24 hours on business days. Canadian orders typically arrive in 3–7 business days. International orders vary by destination. You'll receive a tracking number by email as soon as your order leaves our facility.
Do you offer free shipping?
Yes — orders over $75 CAD ship free. Orders under $75 have a flat shipping rate applied at checkout.
What is your return policy?
We offer a 30-day money-back guarantee. If you're not completely happy with your order, contact us within 30 days of delivery and we'll make it right — no hassle. Items must be in original condition.
Which iPhone models do you make cases for?
We carry cases for a wide range of iPhone models including the iPhone 15 series, iPhone 14 series, and iPhone 13 series. Check our iPhone Cases collection for the full list of available models.
How do I use the "Buy A Case Get A Case" deal?
Add two cases to your cart and the 10% discount will apply automatically at checkout. No code needed.
How do I contact you?
Head to our Contact page or email us directly. We respond to all inquiries within 1 business day.